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In this Policy, the term “FEEN” refers to FEEN ABN 15 331 863 685.
Personally identifiable information is collected when users voluntarily provide information to:
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
We collect personal information so that we can:
You can choose not to provide certain information, but then you may not be able to take advantage of some or all of the features of our products. It may also not enable us to personalise your products to suit your individual needs.
We collect your personal information directly and primarily from you as you choose to interact with our website.
We will use and disclose your personal information for the purposes we collected it as well as for related purposes, where you would reasonably expect us to. We may disclose your personal information to and/or collect your personal information from:
It is possible for you to use much of this website without providing any personally identifiable information. When you do register with our website, or provide personally identifiable information, you will have an opportunity, at the time we collect your information, to limit e-mail communications. You can request at any time that we not send future e-mails to you either by unsubscribing from the communication or by contacting us.
Every now and then, FEEN might let you know – including via mail, SMS, email, telephone or online – about news, special offers, products or services that you might be interested in. When you provide your personal information to us, you consent to FEEN using your personal information to directly market. We will engage in marketing unless you tell us otherwise. You can contact us to update your marketing preferences at any time. Where we use or disclose your personal information for the purpose of direct marketing, we will allow you to request not to receive direct marketing communications from us, and will comply with such a request within a reasonable time frame. You may request to be removed from our marketing lists at any time by directly contacting us. If you do not wish to receive new information and marketing material from us, please email us directly at firstname.lastname@example.org.
In order to carry out our direct marketing we collect your personal information from and disclosure it to others that provide us with specialised data matching, trending or analytical services as well as general marketing services. We may use online targeted marketing, data and audience matching and market segmentation to improve our advertising relevance to you.
We may also collect your personal information for marketing through competitions.
We, and other people who provide us with services, may combine the personal information collected from you.
FEEN takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up-to-date. The personal information is stored on secure servers if in digital format.
All such enquiries or complaints will be taken seriously and handled with impartiality and discretion. If you wish to submit a complaint, please provide us with all relevant details. Once you have submitted your complaint, we will assess it to determine whether or not you have complained about a privacy issue which is covered by the Privacy Laws. If your complaint is covered by the Privacy Laws, we will thoroughly investigate all aspects of your complaint including ascertaining the relevant facts and what your expectations are for any resolution. During our investigation we may need to seek further information from you as to the nature of or factual circumstances surrounding your complaint.
We will endeavour to respond to you at all times promptly and to offer a practical solution which is consistent with our legal obligations.
We take reasonable measures to protect the security of the information transmitted between browsers and our web server, including using firewalls and other security technologies where deemed appropriate by FEEN. To protect your privacy, however, please do not use e-mail to communicate information you wish to be kept strictly confidential. You acknowledge that any transmission of data may be illegally intercepted and used by third parties. FEEN shall not be responsible for any interception of data transmitted to or from our web server.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website.